Covid

The high standards of hygiene and quality in Usva are reinforced and complemented by a range of preventive measures aimed at providing you with a safe and relaxing environment.

We have enhanced our cleaning and disinfection protocols for preventive purposes.

Coronavirus is easily removed by routine cleaning and disinfection of surfaces.Usva uses quality cleaning products and disinfectants that meet the standards required by the Provincial Government of New Brunswick.Surface cleaning is done more frequently, paying particular attention to doors, counters and all appliances touched by guests and employees.

A professional cleaning team also cleans and disinfects the site on a daily basis.

At the beginning and at the end of the day, the treatment rooms are completely disinfected. And between each appointment for massages and facials, all frequently touched surfaces in the treatment room are disinfected and the bedding is completely changed (as is already the case).

Massage therapists and aestheticians are required to follow the recommendations of the College of Massage Therapists of New Brunswick and the Cosmetology Association of New Brunswick and will change and/or disinfect their equipment between treatments.

We do not have a portable handwashing station installed. However, we do have a washroom directly at the reception if you wish to wash your hands upon arrival.

Guests and employees have access in each washroom to a sink supplied with hot water and soap to ensure that hands are washed thoroughly according to posted instructions.

Guests who wish to do so may wear a mask, although this is not mandatory.

Our employees in contact with the public will wear masks when the physical distance of 2 meters cannot be respected

Access to our facilities (treatments, thermal experience) is by reservation only. We ask our guests to respect the time of their appointment and to arrive no more than 5 minutes in advance.

We rigorously monitor the condition of our guests and employees for early detection of symptoms. Guests will be asked to complete an online waiver prior to their appointment. Anyone with symptoms will be denied entry to the spa.

If you have recently been in contact with someone with Covid-19 or if you experience any symptoms, we ask you to cancel your booking and not to come to Usva.

Likewise, our employees experiencing symptoms are asked to leave the spa, call 811 and follow the recommendations of health professionals.

We have reduced our guest capacity and reconfigured the different areas (reception, saunas, relaxation areas, Café Usva, ...) to create more distance between guests.We also encourage our guests to leave a distance of two meters between them throughout our site and to respect the physical distance markings present on the site.

Rest assured that your health is our priority and that we want to offer you the safest bubble of well-being.

Yes, all promotional gift certificates in circulation will have an extension of 3 months, which is the time lapse spent under mandatory temporary closure. (March 16 - June16). All of our regular gift certificates do not expire.

Thermal Experience

Yes, a reservation is required.

 

 

The thermal experience consists of alternating hot, cold and rest to eliminate toxins, stimulate blood circulation and increase the heart rate to feel a sense of well-being.

It is recommended to repeat this cycle 3 to 4 times for an optimal thermal experience.

1 dry sauna

1 steam sauna

1 outdoor relaxation pool

1 outdoor cold pool

Indoor and outdoor relaxation areas

A café

A terrace with panoramic views of the Moncton area

6 treatment rooms

The thermal experience takes place year-round, rain or shine. However, in case of a storm, the baths may be closed temporarily.

We provide 2 towels per guest as well as a locker. You must bring your bathing suit and beach sandals. You can also bring your bathrobe or rent one at the reception desk. We recommend bringing a reusable water bottle (no glass container); water fountains are available on the site.

We also suggests to bring a book, sunglasses, and sunscreen in the summer. In winter, also bring a tuque.

The site is reserved for people aged 16 and over, with the exception of family days where we welcome children from the age of 5.

The thermal experience is not recommended during the entire pregnancy. Some services such as facials are available.

It is important to stay hydrated throughout your experience. Water fountains are available near the locker rooms and in the sauna building to fill your reusable bottles.

 

It is important to listen to your body and respect your limits.

 

Thermotherapy is not recommended for pregnant women.

 

It is strongly recommended that you consult your health-care professional before visiting if you suffer from any particular health conditions such as heart problems, high blood pressure / hypotension, diabetes or breathing problems.

Our Services

It is mandatory to book for all services with a credit card number. Any cancellation or change within 24 hours of your appointment will incur a fee of 100% of the cost of the service (plus tax). You can book online, by phone or at our location.

At Usva, we offer you the choice to come for a treatment only, or for a package that includes the thermal experience. Visit our rates sections to find out more!

It is important to share any health condition you may have with the service provider.

All of our services are for guests at least 16 years old.

You can cancel and / or reschedule your service without charge up to 24 hours before your appointment. A cancellation fee of 100% of the cost of the service (+tx) applies if cancellation is made within 24 hours.

At Usva, we offer non-clinical massages, meaning that no insurance receipt can be issued.

All our service providers work professionally, with the utmost respect for each individual. Be assured that you will be covered at all times by a sheet to respect your privacy. Only the area to be massaged is uncovered. It is best to receive a massage when no clothes are worn, but we respect the choice of our customers who prefer to keep their underwear.

Gift Certificates

Usva Spa Nordik honors valid gift certificates, regardless of the expiry date. However, after one year from the date of purchase, it is only valid for its monetary value. Exception: promotional gift certificates expire after 1 year.

If client's information was not complet at time of purchase, we might not be able to find it. But rest assure, we will do all we can to find it. However, please note that we do not do any research on site, in order to protect the identity and personal information of the buyer. Write to us at info@usva.ca. Allow 7 to 10 business days to receive an answer.

Yes, all promotional gift certificates in circulation will have an extension of 3 months, which is the time lapse spent under mandatory temporary closure. (March 16 - June16). All of our regular gift certificates do not expire.

Other

Monday – closed
Tuesday – 10am to 5pm
Wednesday – 10am to 5pm
Thursday – 10am to 9pm
Friday – 10am to 9pm
Saturday – 10am to 5pm
Sunday – closed for special events
 

Please note that no food can be brought to the site. Our cafe is at your disposal for the purchase of snacks and refreshments.

No, but you can visit many of hotels in the surroundings.